Migrating an Orlando-Based Radiology Firm to the Cloud
Customer: Medical Center Radiology Group
Overview
- Client: Medical Center Radiology Group
- Industry: Healthcare, Medical Billing, Radiology
- Location: Orlando, FL
- Solutions Implemented: Healthcare IT, Managed Security Services, Cloud Services — Private Cloud, Data Management & Protection, Voice Services — Hosted Voice
Challenge
With a large Radiology practice, our IT challenges were growing. The need for a reliable IT provider was important, so MCRG enlisted the help of ProSource Technology Solutions. We were needing to replace our critical billing system while also addressing old Windows XP desktops and network hardware. This looked to be an expensive problem to tackle.
“ProSource navigated our challenging, aging infrastructure, helped us analyze billing system options, and developed a sensible approach to upgrades and capital preservation.”
— Cindy French, Director of Systems & Physician Services
Outcome
In the end, a cloud offering with a virtualized desktop platform allowed us to “bite-size” and plan our hardware upgrades while also increasing the useful life of these older systems all the while staying safe and HIPAA compliant. We are so glad ProSource took the reins and worked tirelessly with our vendors to ensure all the same functionally was built into our cloud environment, so our employees had minimal downtime. The ProSource cloud infrastructure allows us to standardize our employee workflows, increase productivity and add flexible tele-worker convenience in a very crowded office.
- By committing to a cloud workspace, we were able to give MCRG the security and flexibility they needed to grow.
- Implemented encrypted email in order to secure PHI and abide by HIPAA regulations.
- Allowed for Business Continuity while the office was inaccessible during the Pulse tragedy of 2016.
